Help Center
How can we help you? Find answers to your questions about CAIR.
Getting startedSet up your account, understand CAIR and take the first steps to care.10 articlesAccount & profileManage registration, profile data, your family account and settings.9 articlesFinding careSearch, compare caregivers and make the right choice.8 articlesPosting a requestCreate a request, receive applications and compare them.4 articlesBooking & paymentComplete a booking, add a payment method and pay securely.8 articlesCosts & fundingUnderstand pricing, plans, care level and financial funding.8 articlesThe first daysPrepare the arrival, handover, getting to know each other and daily routine.7 articlesEveryday life & FAQThe caregiver's tasks, switching, working together and what helps if problems arise.8 articlesChat & communicationChat with the caregiver, group chat and notifications.3 articlesSafety & trustVerified providers, insurance, ratings and data privacy.5 articlesHelp & contactReach support, cancellation, refunds and common questions.4 articles